To provide for firms with different needs for participating, Gem provides several member levels.
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Diamond members have full access to the software development process, can set product priorities, and can use the software for unlimited
sizes of derivatives portfolios, for a specified asset class. Diamond members also receive 24/5 production support. Diamond
members may also redistribute GemSoup software as part of their products, subject to licensing agreements.
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Emerald members have access to the source and executable software for major beta and production releases, and can use the software
for unlimited sizes of derivatives portfolios, for a specified asset class. Emerald members receive 16/5 production support.
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Ruby members have access to executable software only, and can use the software for limited sizes of derivatives portfolios, for
a specified asset class. Ruby members receive e-mail based support.
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Onyx members are individual contributors who do not directly use the software to process financial transactions.